✨ Will the crystal letters move around?
No! Our crystal letters are securely fixed in place and will not slide or shift like traditional slide-on letters.
🐾 How do I personalize my collar?
Simply enter your pet's name in the personalization box before adding the collar to your cart. Please double-check spelling before placing your order.
📏 How do I choose the right size?
We recommend measuring your pet's neck and referring to our Size Chart before ordering for the best fit.
🎀 Can I add charms to my collar?
Many of our collars include adorable charm options such as paws, hearts, stars, and more. Available options will be listed on the product page.
💖 How long does it take to make my collar?
Each collar is personalized to order and typically ships within 5–10 business days.
❗ Can personalized collars be returned?
Because each collar is custom-made specifically for your pet, personalized collars are final sale unless there is a manufacturing defect.