We will accept returns on any non-customized product up to 30 days after purchase. Product must be unopened and untampered with, in original packaging, fur free. Please return any undesired items, along with the return item form filled out to the following address:     

House of FurBaby
Attn: Returns
1719 N Rock Rd, Ste 125
Wichita, KS 67206 

Customized collars and carriers may not be returned. All returns will receive refund via original method of payment less shipping fees. Shipping fees of returned items are the responsibility of purchaser.