We will accept returns on any non-customized product up to 30 days after purchase. Product must be unopened and untampered with, in original packaging, fur free. Please return any undesired items, along with the return item form filled out to the following address:     

House of FurBaby

14705 W Valley Hi Road

Wichita, KS 67235


Customized collars and carriers may not be returned. All returns will receive refund via original method of payment less shipping fees. Shipping fees of returned items are the responsibility of purchaser.


United States - Domestic

  • Standard Shipping           $4.95

  • Three Business Days       $18.95

  • Two Business Days          $30.95

International Shipping    $30.95 via 2-3 day DHL


Free Shipping in 48 states with $75 purchase with coupon code SHIP75

We  ship DHL for all international purchases. DHL transit time is 2-3 days for most countries. Please note, we are not responsible for VAT and other taxes assessed to your package by your importing country. All import fees are the responsibility of the purchasing party.


Contact Us

1719 N Rock Rd, Ste 125

Wichita, KS 67206

Tel: 855-92-FURRY (38779)

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